FAQs

Shipping

We offer overnight courier shipping within NZ. Postage costs are free within NZ on all orders over $100NZD.

Shipping is available to Australia (delivery in 3-10 working days). Postage costs to Australia are free on all orders over $200NZD.

There may be additional charges for rural addresses.

 

Payments

Laybuy is available as a payment method on all products, simply select this whilst at checkout. You can find out more about Laybuy here.

 

Sizing

Our standard sizing range starts from XS-S and runs to L-XL. However, we can also custom make most of our garments to your measurements if you lie outside of our standard sizes - at no extra cost.

Check out our sizing chart here. Please get in touch with us if you have any questions regarding fit or sizing.

 

Returns

If you are not entirely happy with the colour or size of your garment, you can exchange them for store credit if they have not been worn, washed, damaged or altered within 14 days of receiving them. Please contact us via secondlinkclothing@gmail.com for info on where to return your parcel.

We are unable to offer store credit for shipping costs. Responsibility of return shipping costs lies with the customer. Sale items, custom made garments and reusable face mask sales are final - we cannot be held responsible for the measurements being provided to us. They cannot be returned, refunded or exchanged.

 

If your garment has a fault, contact us immediately with a photograph of the issue. We are happy to offer a replacement, refund or store credit.

If you have any questions regarding your order, please contact us on secondlinkclothing@gmail.com.